Privacy policy

PrimeWrap Supply – Privacy Policy

Last Updated: September 5, 2025

PrimeWrap Supply LLC (“PrimeWrap Supply,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and business information. This policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with our services.

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1. Information We Collect

We may collect:
• Contact details – Name, business name, billing/shipping address, phone, and email
• Payment information – Payment method, transaction details (processed securely by our payment providers)
• Account information – Username, password, and preferences
• Order details – Products viewed, purchased, or returned
• Device and usage data – IP address, browser type, and site activity

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2. How We Use Your Information

We use your information to:
• Process and fulfill orders
• Provide customer support
• Send order updates and relevant marketing (if you opt in)
• Improve our website and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal requirements

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3. Sharing Your Information

We do not sell your information. We may share it with:
• Service providers – Shipping carriers, payment processors, IT and marketing support
• Legal authorities – If required by law or to protect our rights
• Business partners – If necessary to fulfill your order

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4. Data Security & Retention

We use industry-standard security measures to protect your data. While no system is 100% secure, we take reasonable precautions to safeguard your information. We retain your data only as long as needed to fulfill orders, comply with legal obligations, or resolve disputes.

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5. Cookies & Tracking

We use cookies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to block cookies, but some features may not function properly.

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6. Your Rights

Depending on your location, you may have the right to:
• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data

To make a request, email us at team@primewrapsupply.com.

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7. Third-Party Services

Our store is powered by Shopify, which may collect and process data to operate and improve its platform. For details, visit the Shopify Privacy Policy (https://www.shopify.com/legal/privacy).

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8. Changes to This Policy

We may update this policy at any time. Updates will be posted here with a revised “Last Updated” date.

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