Shipping policy

PrimeWrap Supply – Shipping Policy

Last Updated: 09/05/2025

At PrimeWrap Supply, we manually calculate shipping for every order to ensure you get the best possible rate — no inflated checkout fees, no surprises.

We review your order size, weight, and delivery location to find the most affordable freight, ground, or local delivery option.

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How It Works
    1.    Place your order normally — a $10 shipping deposit will be charged at checkout.
    2.    We calculate your rate and send a separate shipping invoice (within 48 hours).
    3.    The $10 deposit is applied toward your final shipping cost.
    4.    Once the shipping invoice is paid, we lock in your order and schedule delivery.

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Local Delivery (Within 20 Miles of Taylor, MI)

We offer local delivery three times per week.
    •    VIP Tier Customers (15+ cases):
    •    Free delivery within 20 miles
    •    Guaranteed 3-month price lock
    •    Non-VIP Orders:
    •    Delivery available at standard rates
    •    Emergency/off-schedule delivery available (fees apply)

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Regional & Nationwide Shipping

If you are outside the local delivery zone:
    •    We will manually source the most cost-effective freight or ground rate
    •    You’ll receive a separate shipping invoice after checkout
    •    The $10 deposit from checkout will be applied toward your final shipping total
    •    We only proceed once you approve the shipping cost

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Get a Quote Before You Order

If you would like to know your shipping cost before placing an order:
    •    Email us at team@primewrapsupply.com with your order details and delivery address

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Order Issues

If your order is missing, delayed, or damaged:
    •    Contact us within 48 hours of delivery so we can investigate and resolve the issue quickly